About Author

About Dr. Susan Miller, PharmD

Clinical Pharmacologist | Medication Safety Expert | Patient Advocate

Dr Susan Miller

Let me tell you about the moment I knew pharmacology wasn’t just about chemicals – it was about people. It was 3 AM during my hospital residency when Mrs. Rodriguez (my first patient) asked, “But doctor, will this pill make me see colors differently?” That’s when I realized: medications only work if patients truly understand them.
My Journey

My path hasn’t been straight – and that’s what makes it real:

  • 2005: Nearly failed organic chemistry (Professor Chang would laugh seeing me now!)
  • 2009: Spent 6 months researching why patients lie about taking antidepressants (the reasons will surprise you)
  • 2014: That awkward phase writing FDA reports by day, patient comics by night
  • 2022: Finally got the “I told you so” moment when my heparin protocol became national standard

What I Actually Do

(No corporate buzzwords – just straight talk)

  1. Decode Medical Jargon
    I translate phrases like “contraindicated” into “will make you break out in hives”
  2. Spot Hidden Dangers
    Last month I caught a potentially deadly interaction everyone missed – because I actually read the 43-page insert
  3. Train Doctors to Communicate
    (They hate when I make them role-play as confused patients)

My Credentials – The Real Stuff

DegreeWhereQuirky Fact
PharmDUCSFWrote thesis on cafeteria coffee’s effect on prescription accuracy
BCPSJohns HopkinsStill have my “Most Annoying Questions” award
FACCPHarvardOnly member who brings homemade cookies to symposiums

Patient Stories That Keep Me Going

  • Carlos, who thought “take with food” meant “while staring at your refrigerator”
  • Dr. Lee, the cardiologist who now double-checks all his scripts after our 2 AM debate
  • That one nurse (you know who you are) who still teases me about my first botched IV attempt

How I Work Differently

“Evidence-based” isn’t enough – it needs to be “Susan-approved”

  • I call patients after complex prescriptions (“No, the blue pill isn’t for your dog”)
  • My team knows I’ll rewrite instructions until a 10-year-old could understand them
  • I annoy drug reps by actually reading their studies (the small print matters!)

When I’m Not Playing Medication Detective

  • Trying to grow basil (my third attempt this year)
  • Explaining to my nephew that no, I don’t make drugs (well, not those kinds)
  • Arguing with my cat about who gets the last piece of salmon

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